Health Records Clerk

Summary

The Waterloo Regional Health Network (WRHN) is seeking a Part-Time Health Records Clerk for their Midtown location (formerly Grand River Hospital, KW Campus) in Kitchener, ON. This role involves managing patient requests in person, via email, and phone, with a strong emphasis on Release of Information procedures and adherence to legislation like PHIPA, the Public Hospital Act, and the Mental Health Act. The clerk will be responsible for retrieving and processing charts, coordinating with other departments, verifying referrals, and identifying clinical documentation across various electronic and paper systems. The position also includes performing quality assurance checks, educating staff and students, and maintaining tracking tools using WINRECS, Excel, and Word. Candidates require a 2-year Health Office Administration college diploma or equivalent, knowledge of medical terminology, and proficiency in Microsoft Office Suite. Experience in a hospital setting, particularly in a health records department, is preferred.